Privacy Policy

Rushton Caravans and Motorhomes

Effective Date: May 2026

Rushton Caravans and Motorhomes (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website or interact with us.

1. Who We Are

Rushton Caravans and Motorhomes operates as a retailer of caravans, motorhomes, and related services.

Contact details:
Rushton Caravans and Motorhomes
Peacock Farm,
Desborough Road, Rushton. Northamptonshire. NN14 1RP
sales@rushtoncaravans.com
01536 766165

2. What Data We Collect

We may collect and process the following personal data:

a. Information you provide directly

• Name

• Email address

• Telephone number

• Address

• Enquiry details (e.g. vehicle interest, service requests)

b. Automatically collected data

• IP address

• Browser type and version

• Pages visited and time spent on site

• Device type

c. Transaction-related data (if applicable)

• Purchase history

• Service or repair records

3. How We Use Your Data

We use your personal data to:

• Respond to enquiries and provide customer support

• Process vehicle purchases or service bookings

• Send relevant communications (e.g. updates, offers — where consent is given)

• Improve our website and services

• Comply with legal and regulatory obligations

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Contractual necessity – to fulfil orders or service requests

• Legitimate interests – to operate and improve our business

• Consent – for marketing communications

• Legal obligation – for compliance with applicable laws

5. Sharing Your Data

We may share your data with:

• Finance providers (for vehicle finance applications)

• Service providers (e.g. website hosting, CRM systems)

• Regulatory authorities where required by law

We do not sell your personal data to third parties.

6. Data Retention

We retain personal data only as long as necessary:

• Enquiries: up to 12 months

• Transaction records: up to 6 years (for legal/tax purposes)

• Marketing data: until consent is withdrawn

7. Your Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

8. Cookies

Our website uses cookies to enhance user experience and analyse performance.

Cookies may include:

• Essential cookies (site functionality)

• Analytics cookies (e.g. traffic monitoring)

• Marketing cookies (if applicable)

You can manage cookie preferences through your browser settings.

9. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

• Secure servers

• Encrypted data transmission (SSL)

• Access controls

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices, and you should review their policies separately.

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions about this privacy policy or your data, please contact:

Rushton Caravans and Motorhomes
Email: sales@rushtoncaravans.com
Phone: 01536 766165